Terms & Conditions

[vc_row][vc_column][vc_column_text]Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time. We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service. All prices listed on our website exclude shipping cost.

 

Due to the nature of our products, we unfortunately cannot accept returns or exchanges for safety and hygiene reasons. If you have any concern with this term before placing an order, or if you are unhappy with the product you have received for any reason, please do not hesitate to contact us at info@purple-star.co.za.

After payments have been received, no requests for order cancellations will be accepted.

We reserve the right to cancel an order for which payment has already been received. Should we exercise this right, the User will receive a full refund with no deductions.

 

Some information on the web site may contain typographical errors or other inaccuracies, be incomplete or not up-to-date. Some of this information may relate to product description, price or availability.

 

All Product volumes are 10mls unless specified otherwise on our online store.

 

All products will be released and shipped within 24 hours of confirmation of payment received. A tracking number will be emailed to the client as soon as the goods have been shipped successfully. All clients should receive products within 72 hours after shipping dependant on the shipping location[/vc_column_text][/vc_column][/vc_row]